Technical Support Apprenticeship

From £7,800 to £7,800 per annum
14 Feb 2017
14 Mar 2017
Contract Type
Full Time
Technical Support Apprenticeship - INTQ184

The Opportunity:

The Microsoft IT Apprenticeship Programme are offering this exciting new opportunity for an IT minded individual with the ambition to learn new skills and gain on the job experience.

An exciting time to join in the development of a dynamic and growing technology focussed company, that believes it success is based on its employee’s knowledge and commitment to its clients. To the right candidate, there is the opportunity, with training and coaching to become a fully participating member of our growing team.

This is a fantastic opportunity to join in the development of a dynamic and growing technology focused company, that believes its success is based on its employees’ knowledge.

Through the Microsoft Partner Apprenticeship Programme, you will receive Microsoft training and accreditation through online learning and practical experience. These qualifications are highly respected and sought after, giving you a fantastic head start to your career in IT with also a 2-day induction at the Microsoft HQ, starting your professional career in the industry. For more details, keep reading…

Duties and Responsibilities:

·Working within the technical support team you will help provide IT support to our clients.

·The monitoring and management of client systems.

·Ordering of technical services (such as ADSL) and ordering of products (such as PCs) for both client projects and on-going client services.

·To assist in the completion of internal and client projects as required.

Desirable skills:

·You should have GCSE Maths, English & ICT at C or above and 3 or 4 other subjects at least. You will have enjoyed school, and you’ll be ready for a new learning environment in the world of work.

·The ability to remain calm, focussed and collected under pressure.

·A self-starter with the ability to pick-up new technologies quickly.

·A problem solver who enjoys being challenged by technical issues.

·An enthusiastic and friendly persona, with the ability to work well within the team.

·Good communication skills.

·Keen interest in IT and technology together with an aptitude in all aspects of IT.

Training to be provided

You will be enrolled on to the award winning Microsoft Partner Apprenticeship Programme. You will work towards gaining the Microsoft certifications, MTA Server Fundamentals, MTA Network Fundamentals and also a City and Guilds Level 3 ICT Diploma. You will also work towards gaining an MCP in Windows Server 2012. This apprenticeship is delivered remotely via a live virtual classroom using the very latest Microsoft technologies. These qualifications are globally recognized industry certifications and form the significant building block of IT knowledge for anybody looking to start a career in IT.


Location: Southampton

Weekly Wage: £150 per week £7800 per annum – earn while you learn

Daily Working Hours:37.5 hours a week 09:00 – 17:30