Commercial Customer Relationship Manager Bristol South Wales

Swinton Insurance Group
From £30,000 to £40,000 per annum Competitive benefits
14 Feb 2017
14 Mar 2017
Contract Type
Full Time
Commercial Customer Relationship Manager (Commercial Account Executive) Bristol/South Wales
Job DescriptionCommercial Customer Relationship Manager (Commercial Account Executive) - Bristol/South Wales 
£30 - 40K + benefits package 
Bristol/South Wales 

Here’s to sharing your knowledge nationwide. As one of our Commercial Customer Relationship Managers, you’ll manage a portfolio of high-value commercial customers with complex needs. This is your chance to look after some of our most high profile commercial accounts, and we’ll be there to help you every step of the way. 

Leading on commercial accounts with high-level risk, you’ll deliver the reassurance and support our customers need – delivering a personal service and building strong professional relationships. For each of your clients, you’ll establish what it is they need, explain their options to them, and give them all the information they need to make informed decisions. 

In return, we’ll do everything we can to look after you too. You’ll be part of an ambitious business that’s always thinking ahead – defining, planning and building for a better future. You’ll have your own rewards & benefits package, a personal development plan and lots of opportunities to do things the way you think they should be done.
Mandatory Job Requirements
• Proven experience in managing and growing a commercial insurance book of business 
• Experience within the commercial insurance broking sector, with proven capability to manage all classes of commercial business. 
• Proven experience in delivering a proactive, high standard of customer experience by building and maintaining remote networks and relationships 
• Demonstrable knowledge and experience in the delivery of quality customer care 
• Proven experience of sourcing appropriate solutions for higher risk and/or complex customer situations 
• An understanding of commercial underwriting principles gained from a commercial broking/insurance company background coupled with the ability to accurately assess risks 
• Experience of working in a team to achieve common goals 
• Fully permitted UK driving license is essential for this role 

Desirable Experience: 
• Experience within an omni- channel business 

Required Qualifications: 
• GCSE Passes or equivalent in Maths and English 
• Certificate of Insurance (CII) 

Desirable Qualifications: 
• Evidence of further formal development or professional qualifications 
• Diploma in Insurance (CII)
RegionSouth West & Wales