Technical Consultant

Recruiter
Select Appointments East Anglia
Location
Chelmsford
Salary
£16000 - £20000 per annum + Bonus/Commission (OTE)
Posted
14 Feb 2017
Closes
14 Mar 2017
Sector
Retail
Contract Type
Permanent
Hours
Full Time

Technical Telesales Consultant
£16,000-£20,000pa
OTE - £26,000 - £30,000

A leading technology company based in Chelmsford seeks two new consultants to work in a growing, expert team offering advice and guidance over the phone.

This is a fantastic opportunity to work in a successful team within a dynamic, interesting company where there is an opportunity to grow and progress.

Technical Telesales Consultant attributes required:
* Excellent standard of verbal and written English
* Natural awareness and usability of new and existing technology
* Customer service / sales experience
* Networking skills
* Ability to learn about products in a constantly changing tech environment
* Have experience of working to, meeting and exceeding targets
* Strong proactive attitude
* Ability to negotiate, cross and upsell
* Classic sales techniques would be an advantage


Technical Telesales Executive role requirements:
* Process new enquiries
* Actively manage existing accounts to ensure repeat business and develop cross and upselling opportunities within those companies
* Liaise with internal departments to facilitate the above. This will include Marketing, Operations and Finance
* Meet or exceed Service Level Agreements set by management
* Accurate and timely use of CRM and other systems in accordance with company policy
* Maintain an up-to-date knowledge of company products and services
* Provide accurate reports, forecasts as required to adhere to management requirements

We are looking for two exceptional, well presented, well spoken and well turned out professionals for this challenging but rewarding role where excellent customer service and delivery is paramount.

Naturally, good time keeping, a clear telephone manner, 'can-do' attitude and a keen interest in current and new technology is essential.

If you are happy and productive in a busy inbound call environment, where standards are high and the work is varied, challenging and interesting, I would love to talk to you.


If you would like to be considered for this role, please apply via our website or get in touch with
Andrea Green on 01245 493 443 /