Senior Desktop Support Engineer

Hays Talent Solutions
£17.50 per hour
14 Feb 2017
14 Mar 2017
Contract Type
Full Time

Senior Desktop Support Engineer - Hampshire

Senior Desktop Support Engineer

Location: Havant

Pay Rate: £17.50 per hour (LTD/Umbrella)

Contract duration: 3 months +

Our client, a leading provider of IT services and solutions, is currently looking for a Senior Desktop Support Engineer to join their team at a customer site in Havant, Hampshire.

The day to day duties will involve general desktop and laptop support in a windows 7 environment, performing scripted builds and deployment of PC hardware and software including data migration. In addition, you will also be demonstrating your experience with network cabling and patching as well as installing network devices such as printers. You will also be responsible for troubleshooting users with both hardware and software issues and diagnosing faults.

The successful candidate will have:

  • A broad technical knowledge of PC's, peripherals and their architecture
  • A good understanding of IT and network infrastructures.
  • A good level of technical experience in operating systems and standard applications.
  • Proven ability to install and fault find non standard applications.
  • A good level of technical experience in the following: Desktop, Thin Client and Laptop Builds; Telephony fault diagnosis and rectification; Installation of desktops and laptops;
  • Experience with Installation of network devices (including, printers, plotters, etc.) Network patching; Operating system fault diagnosis and rectification; Application fault diagnosis and rectification; Software installation; Hardware fault diagnosis and rectification; Network fault diagnosis and rectification; Telephony configuration; Basic IT security; Planning and executing desk moves;

With highly developed interpersonal skills you will engage with customers and VIPs and ensure that you provide a consistently positive customer experience to all.

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