Membership Administrator - Sports & Fitness - London

Inspiring Interns
14 Feb 2017
14 Mar 2017
Contract Type
Full Time

This commercially minded yet not-for-profit body aims to improve the nation's health by encouraging people to be more active! They provide services and facilitate partnerships for a broad range of organisations.

Our client exists to serve any organisation with a role to play in, or benefit to be gained from getting more people, more active, more often. They will provide a supportive, professional and innovative platform for their partners to succeed in achieving their goals.

This is a 3 month paid internship. Salary: London Living Wage.

How you can expect to spend your day:

  • Manage and maintain OM database 
  • Process new member applications with accuracy and attention to detail.
  • Working closely with the membership department in order to process membership applications.  
  • Billing and renewal of memberships 
  • Billing of other member products and services including events 
  • Sending out of new member welcome packs.
  • Manage the company's monthly direct debit collections.
  • Compiling monthly membership report.  
  • Processing of payments received and manual issuing of non-member invoices.
  • Undertake any other projects as requested by the Finance Director.
  • Overseeing contract billing 
  • Month end reconciliations 

The idea intern’s personality and qualifications:

  • A self-starter who can work independently, show initiative, and be proactive in their work approach 
  • Accurate data entry skills and attention to detail
  • Self-motivated, reliable and punctual
  • Good organisational skills and time management
  • Ability to work as part of a team
  • A good level of computer literacy
  • Ability to work under pressure
  • Ability to work closely with internal colleagues to ensure that members receive a high quality service
  • Experience of working in a membership service environment, such as a charity, not for profit, association or professional body
  • Experience in an office environment and a good telephone manner

What are the perks of interning at this company? 

•    Post probationary period - free gym membership, bike to work scheme eligibility

•    20 days’ annual leave per year+ total shutdown between Christmas & new year.

•    High energy & young work environment

•    Fast growth for high performers