Retail Training Manager
This is a great opportunity for an experienced Training Manager to take responsibility for leading on every aspect of training and development for employees and volunteers across our network of 228 shops in England and Wales.
This is a home based role which will require travel around England and Wales but predominately the South of England.
About the role
You’ll use our business plans as the basis of developing and implementing a cost-effective, focused training strategy which meets the needs of the division going forward. This will support retail teams to reach their full potential in driving sales performance and delivering excellent customer service. There are many ways in which to deliver engaging training and we look forward to your recommendations on new and innovative solutions, from e-learning to mentoring.
As well as leading the training function in Retail you will also have more direct responsibility for delivering training to the shop teams in the South of England.
You’ll be able to use your experience of retail training to enable you to understand business strategy and design and deliver training across diverse subjects, as well as the confidence to make autonomous decisions regarding such training. You will need to be knowledgeable in many aspects of retail and business in general. These include retail skills such as merchandising and stock generation; soft skills, including communication; a range of management skills; and knowledge of National Vocational Qualifications (NVQs) relevant to a career in fashion and retail. It is also important that you have an understanding of, and willingness to learn more about Scope and the work we do.
Scope exists to make this country a place where disabled people have the same opportunities as everyone else. We provide support, information and advice to a quarter of a million disabled people and their families every year. We raise awareness of the issues that matter to keep driving change. Our retail network makes a vital contribution to enable us to carry out this work, both financially and through raising awareness.
We are committed to equal opportunities. We particularly welcome applications from disabled people and guarantee interviews to suitably qualified disabled applicants.