Events Manager - Prestigious 4-Star Venue!

Mai Day Recruitment Services Ltd
14 Feb 2017
14 Mar 2017
Contract Type
Full Time
Events Manager - Prestigious Award-Winning 4-Star Venue!
Based in the heart of the beautiful Hertfordshire countryside.. Nr Hatfield

£27500 + Fantastic Career Prospects, working within a stunning environment
Contracted 45 hours over 7 days.

My client is a hugely successful 4 star hotel and wedding venue with amazing conference & banqueting facilities.

Due to their continued success and growth my client are now recruiting for an experienced Events Manager to work within an amazing team!

Purpose of the role
To be responsible for the effective management and control of operations in all banqueting & conference facilities and other supporting areas, to the specified standards of the hotel and department, adhering to company and statutory regulations.

Main duties and responsibilities

- To ensure that all conferences receive the exact requirements as for the function sheet at the time that the sheet requires.
- To ensure that all conferences are set and run to the standards set down by the hotel
- To ensure that all guest's needs are responded to in the fastest and most efficient manner, communicating all the actions taken to the conferences involved
- Lead and manage the event department so that it performs efficiently and effectively
- Ensure the hotels standards are adhered to
- Interpret the function sheet accurately and ensure the customers' stated expectations are met
- Ensure banquet rooms not in use are in an appropriate state for show-rounds of potential customers, either by prior or chance appointments
- Analyse weekly staffing needs and prepare rota accordingly bringing in casual function staff in line with business needs
- Liaise with the M & E administration team to ensure that accurate information is available on customer's requirements
- Manage banquets and events such as private dining in our function rooms
- Ensure correct table layout and equipment lay out to specific requirements enabling any shortcomings to be rectified in plenty of time
- Ensure hosts are met upon arrival and circulate during the functions to ensure availability in the event of a problem
- Ensure complaints or problems are actioned without delay and that effective follow-up action takes place to avoid recurrence

Skills, Knowledge and Experience

- To ensure at all times that the health, safety and hygiene rules and procedures are carried out to the letter and to ensure that you address that if other people are not carrying them out.
- Attend training on a regular basis and attend statutory training when required
- To maintain a good working relationship with your colleagues creating a team that works well together and with other departments.
- To inform the events manager of anything that will affect the business in a positive or negative way
- To minimise costs at all times without detriment to the business.
- To be flexible in the shifts that you work unless agreed and written down as part of the contract
- Assist in the implementing of new service standards and ensuring that they are maintained
- Maintain vigilance regarding possible fraud, theft and potential security risks
- To report all emergencies and complaints using the procedure stated by the hotel
- Aware of guest's needs at all times and to make available knowledge and resources to meet these requirements

Superb opportunity to join a prestigious venue, so do not hesitate in sending your C.V over to Lesley today!

Email: Lesley@maidayrecruit