Customer Service Representative - Ethical Banking
Do you have exceptional customer services? Do you have proven experience of handling customer telephone enquiries?
Reed is delighted to be working in partnership with a fantastic ethical banking establishment based in a central location in Bristol.
- Answer inbound calls in a friendly manner
- Handle automated call backs to customer requests
- Respond to customer emails as per the quality standards
- Follow all security and verification processes
- Maintain accurate customer records
- Follow the ethos of the bank and talk about the full product range
- Provide internet banking support
- Take payment instructions received by phone and email
- Follow FCA guidelines