Information and Systems Support Officer/ICT Application Support
Job Title: Information and Systems Support Officer
Salary: circa £24,000 per annum plus flexible benefits allowance of £1,381 per annum
Hours: 37 hours per week
Job Type: Full Time, Maternity Cover (up to 12 months)
Closing Date: Tuesday 21/02/2017 22:00pm
To provide cover for maternity leave, the Council is seeking to recruit to its Applications Support team.
This is an ideal career opportunity to work within a professional team delivering ICT systems to the Council.
The AppS team supports the Council's line of business ICT systems and all aspects of data analysis. It also has responsibility for the overall delivery of new applications, system development, installations, upgrades and maintenance.
They are looking for an enthusiastic, hardworking professional to administer their Electronic Document Management and Workflow system. You will be expected to build and maintain process maps which accurately reflect the business processes within the Council and be able to provide training if necessary, on the processes that you have developed. In this full-time post, you will also provide support for their eForms system.
The successful applicant will be expected to demonstrate a strong sense of customer service, the ability to work independently and prioritize workload. A good understanding of Management Information Systems is essential.
Ideally, you should have a working knowledge of some of the following products:
- Civica Workflow 360 or similar systems
- Firmstep Eforms or similar
- Reporting Tools - SQLServer Reporting Services, Crystal Reports
The Council offers in return a generous flexi time scheme with the ability to take 2 flexi days a month, membership of the local government pension scheme, discounted health and leisure membership, plus many more excellent benefits.
Interviews will take place on 24 February 2017.
To Apply please click on the APPLY Now link and further information will be sent to you by email.
IMPORTANT: Please read through this information carefully.
Candidates with the experience or relevant job titles of; Information and Systems Support Officer, ICT Service Support Manager, ICT Service Support, ICT Services Manager, Senior Helpdesk, IT Helpdesk Manager, ICT Specialist, Technical Support Manager, IT Analyst, ICT Analyst, IT Systems Support, SQL Server Analyst, ICT Application Support may also be considered for this role.