ICT Service Desk Analyst - Maternity Cover

£18569 - £20880 per annum
14 Feb 2017
14 Mar 2017
Recruitment Genius Ltd
Public Sector
Contract Type
Full Time
Are you looking for a varied and challenging role?

Then this is an ideal opportunity for you.

Working as an ICT Service Desk Analyst you will be part of the ICT Services partnership supporting this council and the Borough Council of Wellingborough. As a member of the Service Desk team you will be required to help maintain their excellent level of ICT support for staff and Councillors.

Each day varies as you support staff across sites and deal with incidents and requests relating to desktop hardware, access to corporate systems and various software applications, printing, landline and mobile telephony.

You will be working with a number of enterprise technologies such as VoIP, Windows 7, Active Directory 2008, Exchange, and Citrix.

The ideal candidate will have a proactive attitude with a commitment to providing a quality service. You will need to be highly customer-focused with the ability to assimilate technology quickly and able to troubleshoot complex IT problems. You will have excellent communications skills and be able to match your communication style to the needs of the customer.

Own transport and a full driving license is a must as you will need to travel between a number of sites.

Benefits include:
- Excellent working environment
- Flexible working hours

Closing Date: Monday 27th February at midday

Interviews: Wednesday 8th March

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