Are you looking for a field based Account Management position covering the South East? You must have experience in the Logistics/Courier industry, the confidence to obtain new customers and to create & develop excellent relationships with the customer?
Business lead for the continuous development of customer retention, development; acquisition and identify development opportunities within the portfolio.
- To develop a detailed understanding of the services and products offered by all carrier partners
- Develop a detailed understanding of all customers within the portfolio, the industries that they work in, the services that they use and how interacts with them from a CS, IT and Accounts perspective;
- To maintain a regular call cycle with all customers within portfolio ensuring customer issues are identified and resolved;
- To identify new opportunities within existing customers and to progress these opportunities;
- To maintain a watching brief on all competitors in order to identify potential new services and product
- Min 3-5 years' sales background in a consultative selling environment/account management role within the service industry
- Business/commercial acumen
- Proven success in account management
- Proven success in management of existing relationships
- Self-motivated, ambition to succeed
- Experience of relationship building and management