2nd Line IT Engineer

Network IT
12 Feb 2017
12 Mar 2017
Contract Type
Full Time
2nd Line IT Engineer is now sought to join an expanding ICT systems department is responsible for supporting and maintaining the Company's IT systems and for providing field based efficient desktop and hardware support to all business users

The 2nd Line IT Engineer is responsible for:

- Install, configure, desktop applications

- Field based hardware break fix and support

- Basic network patching for data and voice networks

- Software improvements, upgrades

- User account management across all systems (AD, 3rd Party)

- Support Incident management

The role will suit an experienced 2nd Line IT Engineer/ IT professional that is looking to move to a more hands on role or wants to come away from a remote support environment. A true passion for IT is essential as is a customer centric approach to supporting users.

The 2nd Line IT Engineer will have at least some of the following skills,

- Installation of IT hardware

- Exposure to Citrix environment

- Setup and configure network hardware

- Knowledge of Thin Client technology

- Microsoft desktop support

- Knowledge VoIP and telephony systems would be beneficial

- Anti-Virus monitoring and deployment

The 2nd Line IT Engineer will be offered a starting salary of between £20,000 - £26,000 + full Company Benefits. Internal and external personal development and training courses will also be made available.