3rd Line Support Engineer - MS Server, AD, VMWare

Recruiter
Open Recruitment Solutions Limited
Location
London
Salary
35000.0000
Posted
12 Feb 2017
Closes
12 Mar 2017
Contract Type
Permanent
Hours
Full Time

Large and established software firm based in Soho looking for a keen 3rd line tech to join the team (5x other systems engineers).

Responsible for infrastructure systems environment with remote access across multi-sites nationally. Proactive Microsoft systems and server support covering project implementations and BAU tasks within high availability, high volume, service-level dependent environments. Should be an enthusiastic technologist with a keen interest in becoming a specialist Support Engineer for specific software applications.

Key skills:

  • Experienced with 3rd line support
  • MS Server administration/configuration
  • Active Directory, Group Policy
  • VMWare/Hyper V
  • Basic PowerShell Scripting
  • Release management
  • Support life cycle and ITIL - change, problem and incident management
  • Service management/SLAs
  • Providing excellent service and collaborating with other on-site/off-site teams
  • Understanding networking principles: TCP/IP, Routers, Firewalls, Switches

Must be willing to share knowledge and work collaboratively alongside systems teams, being proactive and enjoying problem solving.

Tech: 3rd line Support Engineer, ITIL, MS Server, VMware, Scripting, MS SQL, London