3rd Line Support Engineer - MS Server, AD, VMWare

Open Recruitment Solutions Limited
12 Feb 2017
12 Mar 2017
Contract Type
Full Time

Large and established software firm based in Soho looking for a keen 3rd line tech to join the team (5x other systems engineers).

Responsible for infrastructure systems environment with remote access across multi-sites nationally. Proactive Microsoft systems and server support covering project implementations and BAU tasks within high availability, high volume, service-level dependent environments. Should be an enthusiastic technologist with a keen interest in becoming a specialist Support Engineer for specific software applications.

Key skills:

  • Experienced with 3rd line support
  • MS Server administration/configuration
  • Active Directory, Group Policy
  • VMWare/Hyper V
  • Basic PowerShell Scripting
  • Release management
  • Support life cycle and ITIL - change, problem and incident management
  • Service management/SLAs
  • Providing excellent service and collaborating with other on-site/off-site teams
  • Understanding networking principles: TCP/IP, Routers, Firewalls, Switches

Must be willing to share knowledge and work collaboratively alongside systems teams, being proactive and enjoying problem solving.

Tech: 3rd line Support Engineer, ITIL, MS Server, VMware, Scripting, MS SQL, London