Territory Manager - Online Retail - Southern Europe

Recruiter
Nordic Staff
Location
Portsmouth
Salary
45000.0000
Posted
12 Feb 2017
Closes
12 Mar 2017
Contract Type
Permanent
Hours
Full Time

With over 10 years of trading history online our client has become the UK’s #1 online retailer in its specialist field and the UK’s 3rd most popular online sports shop. They are a truly international sports shop and a global brand delivering to over 70 countries worldwide and with a website translated into English, Japanese, French, Spanish, German, Dutch and Swedish and more.

Job Purpose:
Territory Managers drive our client’s International expansion. You will help shape their global proposition and trading strategy. You will have your own P&L and budget ownership for the Southern Europe region, including Spain and Italy. In return, you can expect outstanding personal development, senior management exposure, and thrive in a collaborative and internationally diverse environment.

Context:
Our client is investing heavily in their International business and the growth has been impressive. The role reports to the Head of Europe and Pricing, who is a member of the Marketing Leadership team.

Accountabilities:

Trading management
Develop and maintain comprehensive territory trading plans on which to base weekly promotional activity
Manage the localisation of our client’s global marketing campaigns within target countries
Monitor ongoing business performance (daily, weekly, monthly) and develop tactical responses utilising all available tools to optimise performance against KPIs
Maintain accurate view of expenditure against budget for each channel and territory
Review, record and update the business on competitor pricing and promotional activity
Provide input on local market developments, range expansion and forecasting sales volume

Proposition enhancement
Work with Group functions (Buying and Merchandising, Marketing, Pricing, Operations, etc.) to tailor our client’s proposition to local markets
Monitor customer feedback to identify and implement needed improvements to the onsite customer journey
Conduct market research to evaluate the group’s proposition vs. its peers and develop or refine plans to improve the customer experience and increase loyalty
Oversee our clients country websites to ensure they meet the highest standards of content and user experience
Build business cases to quantify and articulate the benefits of propositional improvements

Marketing and brand development
Work with the Online Marketing Team to build effective campaigns across PPC, PLA, Social, Email, and Affiliates in agreed territories
Develop our clients brand awareness with the help of third-party partnerships for PR, Sponsorship, Events and ATL Marketing

KPI’s:
Customer Net Promoter Score
Customer acquisition and retention
Sales and volume growth
Order frequency
Conversion Rate
EBITDA targets

Knowledge, Skills and Experience:
Experience working in consumer-focused business or for long periods with a consumer-focused business is essential (need not be retail)
Excellent influencing skills
Ability to generate and share innovative insights from analysis, and translate these into simple, clear actionable plans
Commercial awareness to support prioritisation and communication at a senior level
Proven track record of high achievement in academics and professional endeavours essential
Experience in online retail preferred
Experience in and passion for tri-sports preferred
Ability to speak fluent Spanish, Italian and English essential
Spanish or Italian native, or at least three years working in the region

Competencies:
High energy, with ability to work quickly with an entrepreneurial spirit
Ability to manage a diverse agenda by prioritising efforts
Confident decision maker with the ability to nail actions and get stuff done
Strong collaboration skills able to build trust and confidence across teams
Ability to solicit guidance and input from senior business leaders
Mobilises people to achieve results with energy, drive and a need to finish
Flexibility to support the business on ad hoc tasks from time-to-time

Benefits

Pension scheme. Holidays - 25 days + public holidays Other benefits - Employees will be entitled to the following: Discretionary Staff Discount on all products Childcare Vouchers via a salary sacrifice scheme Life Assurance Scheme (x3) Cycle To Work Scheme via salary sacrifice (upon completion of probationary period) Support with Season Ticket Loan - dependant on location Use of undercover, secure bike storage areas Free car parking

Salary: £45,000 +++++
Location:[Hampshire] Portsmouth
Job type: Permanent