Store Supervisor - Menswear/Homeware - London, E1/SW9

Location
London
Salary
£18000 - £19000 per annum
Posted
02 Feb 2018
Closes
02 Mar 2018
Ref
00078831
Contact
Recruitment Genius Ltd
Sector
Retail
Function
Customer Service
Contract Type
Permanent
Hours
Full Time
This menswear/homeware store is looking to recruit a positive, ambitious and customer focused Supervisor to join them and be part of their continued growth. As part of the Store team you will help drive the sales through exceptional customer service and outstanding operational standards.

You will support and coach the store team to ensure they perform to their very best. You will be responsible for managing the store in the absence of the Store or Assistant Store Manager. They will need you to be confident, considered and engaging, with a real enthusiasm for the brand that will rub off on their customers.

What You'll Be Doing
- Contributing to the store's sales growth though commercial analysis including footfall, conversions and other key performance indicators
- Ensuring your team has an awareness of the store's sales target and current performance, as well as their impact on KPIs
- Acting as a role model in setting out the expectation to deliver an exceptional customer experience, coach the team and provide feedback to achieve these standards
- Holding daily briefing sessions to share information about store targets and focuses in the Store Manager's absence or at their request
- Providing support to the team in the manager's absence
- Following company guidelines for all cash handling including till transactions and cashing up
- Reviewing and action replenishment needs regularly to ensure top sellers and new products are readily available and the store is fully merchandised to company standards at all times

Key Skills Needed
- Experienced in retail at supervisor or keyholder level
- Positive, vibrant and ready to take on anything
- Kind, helpful and considerate towards customers and team members alike
- Exceptionally organised and a natural multi-tasker
- Commercially savvy with ideas for how to make the store better
- Ambitious, resourceful and looking for opportunities to learn more

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