Client Manager

Edward Selden Recruitment Consultants
12 Feb 2017
12 Mar 2017
Contract Type
Full Time

Our client is the UK's only independently-owned Out of Home media specialist. They have ambitious growth plans, without compromising the vision of providing exceptional client service, independent advice and strategic expertise. They aim to be different, taking a strategy-led approach to planning and buying and to embrace technology at every turn. They are still a young company and promise to deliver an approach that comprises energy, fun, insight, creativity, collaboration, openness and fresh thinking.

Our client has a superb opportunity for an outstanding individual with previous UK Out-Of-Home planning experience or Comms experience to join their business working within a fast growing team on key clients including Spotify and ITV. The successful candidate will have experience of operating at Account Manager Level and will have an opportunity to operate across a wide range of business.


• Be familiar with the strategy and objectives of your main accounts
• To pro-actively contribute to growing the client and agency business
• Take responsibility of coordinating your campaigns from start to finish
• Utilise in house systems on a regular basis ensuring they are kept up to date with all the latest planning information and campaign status
• Manage the relationship and communication across your account portfolio so all relevant team members are kept abreast of all developments
• To establish a regular dialogue with relevant agency personnel and develop strong relationships
• Develop strong relationships with key media owner contacts
• Contribute to the training and development of Executives within your team and the wider company and look at new ways of servicing the needs of clients and agencies within the portfolio
• The Business and Client Directors will delegate tasks directly to you. You are able to delegate
• these tasks to Executives (if within their capabilities) but, must ensure that expectations are met by your Business and Client Directors and work - loads / development is monitored by yourself
• Support your Business and Client Directors in key client reports and weekly figure updates if
• required
• Endeavour to pro-actively grow and develop clients’ business
• Prepare post campaign analysis and present quarterly updates and new insights
• Develop and grow industry knowledge through attendance of internal and external training programmes
• Have a thorough understanding and utilise all tools and systems, e.g. TGI, Touchpoints ¾ &
• Route. Ensure Executives are utilising tools and help to train them where applicable
• Ensure all company insight is read and incorporated into planning process where applicable
• Ensure all planning templates are being used - planning schematic, proposals, buying reviews/PCAs, site tour documents
• Understand the companies philosophy and SBU's offerings and communicate them appropriately

Skills and experience required

• UK OOH planning experience and/or extensive Comms experience - working on clients that spend significantly in OOH
• First class relationship management skills with the ability to communicate across all levels both internally and externally
• Strong commercial acumen with the confidence to apply this within your work
• Ability to manage people and motivate them to bring out their full potential

If you are an Account/Client Manager looking to work in a highly interesting and fun environment we would be keen to hear from you.