IT Service Manager

Hays Specialist Recruitment Limited
12 Feb 2017
12 Mar 2017
Contract Type
Full Time

IT Service Manager - up to £40,000 - Leading Public Sector Organisation - North Manchester

Your new company

An exciting new position has become available, working for a leading public sector organisation in North Manchester who are currently going through an unprecedented amount of change. Following a recent restructure, they are looking for an experienced IT service manager.

Your new role

Within your new role, you will be tasked for analysing, defining and planning improvements to their IT Services. You will be responsible for ensuring their infrastructure and services are delivered in accordance to the delivery targets set out. This includes monitoring their performance, making sure both internal and external SLA's are met. To do this you will be responsible for making sure the service and infrastructure are able to deliver the performance targets set out. For this, you will be liaising with senior stakeholders across the organisation to define and measure this service.

What you'll need to succeed

To be considered for this position, you will be required to have previous demonstrable experience as an IT Service Manager. You will have strong experience dealing stakeholders - in particular clients that are outsourced, ensuring they are adhering to contractual agreements. It is important to have experience working in an IT infrastructure environment, understanding the core principles and analysing and monitoring service performance. It is also beneficial to hold ITIL v3 accreditation.

What you'll get in return

In return you will receive a salary of up to £40,000 in addition to an excellent benefits package. You will enjoy an exciting and creative environment with tools and technology to get your job done and a team of hardworking, ambitious, like-minded individuals supporting you at a time of exciting change.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
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