IT support Engineer, 1st & 2nd Line Support

Recruiter
Hamlin Knight - Recruitment Specialists in Human R
Location
Saint Albans
Salary
18000.0000
Posted
12 Feb 2017
Closes
12 Mar 2017
Contract Type
Permanent
Hours
Full Time
THE COMPANY

A Well established, Sought after IT company,which is a rapidly expanding organisation that take excellent care of their people encouraging development from within.

THE LOCATION HQ -

St Albans is the location of Head office however this position is a

Field work / Work from Home position

THE JOB

This is an exciting and challenging opportunity to work as 1st and 2nd line support which will eventually progress into 3rd line support. Working as a IT support engineer you will be handling calls from your client base working from home and within the field, on occasions meeting with your clients face to face, so having confidence is key. This position will allow you to utilise all of your skills while Building Strong relationships with new lapsed and existing customers Liaising and exceeding clients expectations while providing expert advise Offering tailored solutions. All travel expenses are covered up front by the organisation.

Key Skills

* Confident
* Able to build strong relationships with clients face to face
* Strong written and verbal communication
* Self motivate
* A passion for IT
* Previous IT within a support role would be of an advantage but not essential
* 2:1 or higher in computer science would be of an advantage
* Home broadband
* Good Ms Office skills
*Well spoken

*Be available immediately and commit to a long term contract where you can grow and develop.

HOURS

Due to the nature of the work, the successful candidate could spend unexpected late evenings "on the job" we can't afford them to walk away from.

They need to be extremely flexible on this.

If you respond to this advertisement and you do not hear back from us within 3 working days you will unfortunately have been unsuccessful