IT Support Administrator; £20k

Recruiter
Utility People
Location
Coventry
Salary
20000.0000
Posted
12 Feb 2017
Closes
12 Mar 2017
Contract Type
Permanent
Hours
Full Time

Do you have experience of working in an IT support role? We have a fantastic opportunity for an IT Support Administrator to join the back office team of a rapidly growing energy supplier in order to support the business during the growth of their planned customer base. This is an entry level IT Support Administrator, dealing with a range of day-to-day IT queries and working closely with outsourced IT support. You should have a good working knowledge of PCs, Windows, MS Office and be comfortable working with people. Apply now for this great IT Support Administrator opportunity!

Key responsibilities:

  • Provide in-house support for hardware problems
  • Set up and take down PCs
  • Trouble shoot problems to find cause of issues
  • Review, resolve and subsequently close service requests
  • Adhering to escalation and call management processes and procedures
  • Small amount of network maintenance

Skills and experience required:

  • Confidence with computers
  • MS Office proficient
  • MS Windows proficient
  • Comfortable working with people
  • The ability to communicate at all levels (verbal and written)
  • Experience of working in a fast paced and busy environment
  • Skills in MS Access would be advantageous but not essential