Senior Venue Sales Account Manager - make this venue soar!
Are you an experienced Venue Sales guru? Does creating real relationships with clients give you a buzz? Are you unflappable and able to logically make decisions under pressure? Then there’s a 99% chance that this is the job for you!
This is a new position (the role’s been split in two as it's become enormous!) so you’ll forge your own path and totally own this role while knowing that you have experienced co-workers to help you brainstorm when needed. In the heart of London, this the largest dedicated conference, events & exhibition space in town, so you know your stuff!
You relish developing long-term relationships and doing all you can to creatively upsell, but you also naturally spot new opportunities - you’re responsible for targeted room hire sales plus revving up revenue from existing, lapsed and new accounts. Hey, you’re not selling products off a shelf - you’ll expertly enable your clients to visualise how successful their celebration, meeting, event, conference or exhibition will be in your hands and under your team.
It's a collaborative, consultative team and your voice will be heard - you'll be expected to chip in with ideas and thoughts across every area of the business - you won't be able to help it though, because 'doing things better' means the venue's easier to sell, right?! It's Mon - Fri (rarely a weekend unless you're travelling to a Monday morning trade fair/expo) but you know evening networking events are a vital part of the job, and you'll be there with your team.
We know you have loads of experience and to succeed you will:
- Ooze professionalism and calm: You work at warp speed under the surface, but each client feels that you have all the time in the world for them, and relax in the knowledge that you have everything under control
- Steer the ship: Use your years of management experience to guide, mentor, energise and continuously train your team of 4
- Adapt and overcome: You're a chameleon, instinctively adapting your approach and prioritising while you juggle client enquiries, team training, reporting (you're a CRM/event room booking advocate - you know how important the detail is!), bespoke proposals, essential admin, proactive bus dev and liaising with the Operational/event delivery team (oh and keeping a sneaky eye on competitors to stay 1 step ahead and see what you can do better!). But you simply love getting things done well at a fast pace, so it's all in a day’s work!
- Become the rock that your manager depends on: she’s Director of Sales & Marketing (so she’s flippin’ busy!) and she’ll come to rely on your experience, insight, and optimistic outlook
Your team are keen, ambitious and can’t wait to steal all of your tricks! You’re managing humans, so you treat them as individuals - '1 size fits all management’ won’t work here! You’re sensitive to the different needs of your team and motivate (or give a well-timed kick!) and channel their enthusiasm in ways that work for each of them... so it's sensible management in a nutshell.
You’re already a sales expert, but want to keep learning - you're encouraged to learn on your own or formally, plus it's first-come-first-served at in-house, inspiring 'masterclass’ client events. The business has just won a coveted 'Investors in People’ badge, so you know it's a great environment where you'll continue to grow.
Thinking 'BRING IT ON!’…? APPLY NOW!
Write: 'I’m unflappable because I know that Sales is about HUMANS!’ in your covering email.
As always, dig out your passport - you’ve got to be able to prove you can live and work in the UK.