ICT Technician

Cranleigh Personnel
12 Feb 2017
12 Mar 2017
Contract Type
Full Time

Job title- ICT Technician

Location- Guildford, Surrey

Salary- £22,000 - £25,000pa

Job Functions

  • To support staff with first line ICT problems and queries.
  • To assist staff with queries relating to how to use software and the systems.
  • To assist with periodic asset checks.
  • To assist the installations and upgrade of equipment.
  • To assist with the day to day repairs of faulty equipment.
  • To make small day to day changes to Active Directory.
  • To support the interactive whiteboards.
  • To install and upgrade software packages.
  • To provide Audio Visual support.
  • To provide fast and effective support to staff and student iPad usage.
  • To support the IT needs of testing.
  • To work with other IT team members on IT projects and upgrades.

This job description is not intended to be all-inclusive. The employee may perform other related duties as required to meet the ongoing needs of the organisation.



  • 5 GCSE’s grade A-C including English and Mathematics
  • Good relevant honours degree (2.2 or above) or equivalent experience


  • A demonstrable logical aptitude for solving problems


  • Ability to work with both technical and non-technical staff.
  • Excellent interpersonal skills
  • Attention to detail
  • Organisational skills
  • Ability to work as part of a team
  • Strong knowledge of IT packages: Office, Outlook, Windows.
  • Knowledge of Windows 7 and 10
  • Knowledge of Active Directory
  • Knowledge of iPads and Apple products
  • Technical troubleshooting experience

Personal Qualities

  • High levels of personal and professional integrity
  • High levels of discretion, confidentiality and awareness of data protection
  • A proactive, flexible and versatile approach
  • A passion for excellence