The Training and Administration Manager

SSR Personnel
12 Feb 2017
12 Mar 2017
Contract Type
Full Time

The Training and Administration Manager will be responsible for delivery of training and administration support to security personnel. As the client will be occupying a new building the initial focus will be on preparing and delivering training to existing and new staff. This training will include but is not limited to ensuring that security personnel are delivering security services at the highest level of satisfaction. After this initial phase, the training emphasis will proceed to developing and fine tuning the performance of the security personnel and ensuring that the level of service remains at a high level with a focus on customer service. Preparation and delivery of other safety based training to security personnel and clients will be required, as well as other security related administration functions.

Role Requirements:

• Assist with implementation of training and administration guidelines
• Manage security training and development requirements
• Deliver onsite emergency training for staff & client
• Maintain awareness of changing business needs and amend any processes or practices accordingly
• Develop individual learning plans
• Produce training materials for 'in-house’ courses

* Must possess a current SIA licence

• Previous experience in security training
• Excellent training presentation skills
• Effective administration and IT skills
• Good verbal and written communication skills
• Self-driven and motivated
• Ability to identify and drive change within policy and procedures • Ability to follow and delegate instructions
• Attention to detail
• Team player
• Represent the organisation in a professional manner
• Perform various Security related administration duties when required
• Oversee annual appraisal process
• Oversee and implement a new hire process
• Carry out on the job assessments of staff training requirements