Customer Service and Sales Executive with The Lettings Hub

The Lettings Hub
12 Feb 2017
12 Mar 2017
Contract Type
Full Time

Could this be your chance to work for an AWARD WINNING BUSINESS helping thousands of people move home every month?

Come and work in a fun, bright, fresh, newly refurbished office, with a great team of dedicated and hard working people. You are offered excellent benefits including 29 days holiday (incl Bank Holidays), incentives, rewards and bonus packages - we even have an endless supply of fresh fruit and good music! We also offer lots of opportunities for promotion and progression.

The role available is based at the Lynchwood Business Park, Peterborough.

The Lettings Hub is the fastest growing tenant referencing company in the UK. We are expanding rapidly and we currently have vacancies available for Customer Service & Sales Executives who can offer customers further products (we are NOT a "hard" sell type of team.) We need people who can talk to customers about the stresses of moving home and provide help, from doing simple jobs on behalf of the tenant (like telling the Council they are moving in) to guiding them through the various gas / electricity deals available, to sorting out their broadband, and also checking to see if they need insurance to protect their contents.

As far as possible, we strive to balance family-friendly hours with the needs of our customers, so whilst we might ask you to work a 4hr Saturday shift, this won’t be every week. We do stay open til 8pm, but we cover this on a rota basis, and we NEVER work Sundays or Saturday afternoons.

Are YOU The One That We Want?

  • Do you have a passion for delivering outstanding customer service and providing customers with the right solutions?

  • Are you happy to hold a conversation with a customer, getting to know them, and finding out whether what we can offer can help them?

  • Although the role has sales targets, we are looking for people with excellent customer service skills, as we believe that providing an effortless, helpful service will encourage customers to take up our products.

  • We offer full training - the only previous experience we’re looking for is that you’ve either worked in a full-time telephone role, or a full-time customer-facing role

  • You’ll need good attention to detail - we work in a regulated industry so accuracy and the ability to follow a clearly defined process is essential

  • Do you enjoy fast-paced environments - we are a fun team and enjoy singing along to the music!

  • Do you want to feel valued by your employer with incentives, rewards, bonuses and recognition?

If so, The Lettings Hub could be the perfect place for you

Basic Salary: £17,000 to £20,000, plus monthly uncapped bonus scheme.

We don’t expect you to be perfect, but we do need you to be passionate about what you do, and the customers you’re here to help. A positive outlook is really important - and so is a good sense of humour!

Take a look at our recruitment video on our Lettings Hub facebook page and APPLY NOW!!!