Personal Shopping Assistant

12 Feb 2017
12 Mar 2017
Contract Type
Full Time
Are you experienced in professional Sales and maximising possible business opportunities? Are looking to take on a new challenge? If so, our client are recruiting and are looking for individuals just like you!

Discover our client's unique edit of over 400 established and emerging designers from Balenciaga, Gucci and Saint Laurent to Valentino, Dolce & Gabbana and Vetements. Using technology to inspire and innovate, our client's aim to make shopping seamless – whether online, in store, or at their events. With over 25 years` heritage in luxury fashion, they deliver to over 170 countries and offer 24/7 advice through MyStylist, their dedicated fashion-concierge team. Choose how you want to experience us – online, in their London stores, at No.23, thier private-shopping townhouse, or at one of their international events.

Due to continuing business success and growth our client now have a fantastic opportunity available for a Personal Shopping Assistant to join the store at London Bridge, the Shard.

Personal Shopping Assistant Responsibilities:

As a Personal Shopping Assistant, you will be working to maximise the sales within Private Shopping and profitably whilst offering the highest standards of customer service at all times, whilst also striving to meet assigned targets and exceeded where possible. Your responsibilities will also include:

- Attracting and establishing a client relations business stream and high value clients within private shopping department.
- Working closely with the Private Shopping manager to ensure daily operations and functions are carried in line with company policies and procedures.
- Assisting Private Shopping Manager with analysing the weekly/monthly business and writing reports.
- Being knowledgeable and aware of market trends and competitors.
- Building and maintaining strong and loyal relationships with clients to drive sales, affiliated sales and repeat business.
- Attracting and developing VIP and high net worth individuals to the website.
- Providing expert advice to assist clients across all product categories and sales channels.
- Partnering with colleagues where necessary to successfully close sales.
- Meeting and consulting with appointment customers regarding their particular requests.
- Maximising the potential of the private shopping experience to enhance and grow client loyalty.
- Helping to develop and manage PS assistants and interns to deliver customer service and carry
- out company procedures to the highest standards.
- Representing the company in all public/store events and activities, to promote, image brand, services and products.
- Any other duties as reasonably requested

The ideal Personal Shopping Assistant:

To be successful in this role, you will have proven experience with a luxury retailer, preferably in a personal shopper role alongside experience with a strong client data base. You will also possess:

- Be Fashion and design literate, with a comprehensive knowledge of current trends and designers
- Excellent communication skills, both written and verbal
- The ability to work in a high-pressure environment, while still delivering an exceptionally high level of customer service
- To develop a strong working relationship within the Private Shopping team, and with the rest of the company
- All Applicants must hold valid right to work in the UK

If you are looking for your next challenge as a Personal Shopping Assistant, then we want to hear from you, please click APPLY!

No terminology in the advert you have seen is intended to discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we will gladly accept applications from all sections of the community.