Credit Controller

Kennedy Pearce Consulting
11 Feb 2017
11 Mar 2017
Contract Type
Full Time

My Client a Leading Retail Business in West London is looking for an Credit Controller to join their head office team.

Reporting to the Financial Controller the Credit Controller will be responsible for:

  • Monitoring and maintaining assigned accounts, customer calls, account adjustments small balance write off, customer reconciliations and processing credit memos
  • Sole accountability for reducing delinquency for assigned accounts
  • Attain support from sales and senior management when necessary to accelerate the collection process
  • Establish and maintain effective and cooperative working relationship with stockists
  • Build, develop and maintain a strong customer service level with our Sales and Ecom team
  • Reconcile customer disputes as they pertain to payment of outstanding balances that are due
  • Daily communication with Sales department regarding customer accounts following up any issues in a timely manner
  • Control of customer reminder communications for assigned accounts
  • Process daily credit memos for damages, shortages, and miscellaneous request as and when required
  • Identify and manage high risk customers ensuring timely settlement of debt
  • Meet defined department goals and activity metrics
  • Constantly seek improvements within the finance team, looking for new ways of working to improve processes and procedures
  • Support the finance team in preparing management and analytical reports as and when required.

Successful candidates will be bright graduates who have a minimum of 1 - 2 years' experience as a Credit Controller / Sales Ledger. Candidates will be working towards ACCA / CIMA qualification.