Merchant (Timber or Building Supplies) Sales Customer Service Executive
My client is a successful construction based supplier located in North Bristol. With an amazing 50% growth year on year, the business now is looking to build upon its already strong sales and customer services team with enhanced staffing levels.
It is crucial to have strong customer service skills and a natural sales manor in your endeavour to make customer feel at ease during the sales process.
- Taking both inbound emails and customer calls,
- Identify customer needs and up-sell suitable product range,
- Follow up on emailed queries / orders,
- Occasionally call current clients to enquire about projects and product needs,
- Build knowledge of full product range,
- Create friendly relationships with suppliers.
£17,000 - £25,000. Salary dependent on both Sales Experience and Product / Industry Knowledge. However over time your salary has the scope to move fully from one the lower end of the scale to the higher.
This is not a commission based role.
Full training is provided.