Communications Manager

Recruiter
Armstrong Lloyd
Location
Cambridge
Salary
35000.0000
Posted
11 Feb 2017
Closes
11 Mar 2017
Contract Type
Permanent
Hours
Full Time

We are looking for a confident creative & strategic communicator to join our client's team. The role can be based in either Cambridgeshire or Bedfordshire and there is some travel involved around these areas. This is an excellent opportunity to engage a wide range of internal and external audiences across multiple operational sites within one of the UK's leading FTSE 250 construction companies.

Ideally you will have experience in dealing with diverse audiences from members of the public to senior business leaders and be confident at building up strong relationships, advising colleagues and stakeholders at various levels.

The Role:
·Build, maintain and develop successful relationships with all stakeholders
·Create communication tools and activities to address needs of different stakeholders
·Develop efficient internal communication processes
·Develop specific communication campaigns to support senior management team
·Create effective external communications to improve all aspects of customer engagement and satisfaction
· Manage all customer engagement activities including customer service, complaint handling and awareness campaigns
·Monitor, measure and evaluate communications activity and report

Skills/Requirements
·Excellent customer service/communications experience and skills
·Excellent oral and written communication skills
·Good project management skills, able to deliver multiple projects on time to budget
·A good understanding of digital channels
·Proven experience in dealing with and influencing key stakeholders and building relationships at all levels
·Knowledge of multiple communication tools including digital channels
·Strong Microsoft package skills, graphic design software expertise a benefit
·Use of social media in the channel mix to influence customers beneficial

This is a great role for a communications professional looking to broaden their experience, work in a fast-paced environment and learn from the diverse challenges generated in a FTSE 250 business. Excellent benefits package for the successful candidate.

Armstrong Lloyd is a marketing specialist recruitment services provider. Due to the high volume of applications received, we are not able to respond to each individual applicant, regrettably only those selected will be contacted. We will, however, keep your CV and information on file for consideration against upcoming positions. If you do not wish us to keep your CV and information on file please state on your application.