Sales Office Administrator

Kandhu Ltd
11 Feb 2017
11 Mar 2017
Contract Type
Full Time
Sales Office Administrator is need to handle UK and International Order Processing for a food business and to supply logistical support to customers and sales teams in this fast paced business.

Main Roles:

oTo handle UK and International Customer orders from receipt to dispatch
oTo provide support for all customers and sales team as required

Specific Roles:

oSales Order Processing and Customer Service
oEntry of all sales orders for all customers, liaison with logistics warehouse in Holland and final invoicing on receipt of CMR
oProvision of invoice schedule to accounts dept for Invoice Discounting upload
oCompletion of all documentation needed for customs (COA, Health Certificates, etc)
oCredit control for each customer to ensure no goods are dispatched without payment
oMaintenance of clear records for each customer file, noting any changes to individual procedures
oDaily communication with our warehouse and troubleshooting logistic/supply problems
oCoordination with sales team re allocation of stock if shortage occurs, and set up rationing plan
oControl of pallet administration (Chep contract)
oWorking closely with our current transport companies, to ensure that deliveries are made on time and in full.


The ideal candidate will
*have a good track record / experience in general sales administration in similar business.
*have experience of dealing with complex export documentation
*be used to taking responsibility for all aspects of their job without undue supervision, with a flexible approach to adapting to changing priorities.
*have a good knowledge of Sage Line 50 accounting software

General requirements for the position:
*Highly numerate and organised re data entry and record keeping, with good general skills in Office 2013.
*Advanced skill in Excel.
*A high level of fluency in English, both spoken and written, enabling the necessary direct business communication with all customers and suppliers
*Friendly and positive manner to create excellent customer rapport
*Willingness to travel to Holland periodically to improve service from our logistics partner
*be proactive in finding solutions for challenges arising