Insurance Claims Handler

Optima Recruitment
10 Feb 2017
10 Mar 2017
Contract Type
Full Time

Insurance Claims Handler

Job Description:

  • Respond quickly and effectively to claims reported by client and insurers
  • Manage claims process smoothly to ensure the appropriate outcome for all parties
  • Develop a positive relationship with the client and show them where they can obtain better value on other insurances they hold
  • Ensure relationships with insurers are enhanced through your professionalism
  • Follow Branch procedures to protect the client, us and the insurer
  • Ensure all relevant information is given to the client as required
  • Responsibility for your personal development in terms of understanding the policies, procedures, the legal and regulatory framework and to share this knowledge with your colleagues

Person Specification:

  • Previous claims experience (personal lines or commercial) is essential
  • Previous face to face customer experience is essential
  • Educated to GCSE level or equivalent
  • Excellent communication and interpersonal skills
  • Ensure you act in accordance with current regulatory procedures
  • Flexible and adaptable in terms of whatever may be required of you
  • Excellent communication and interpersonal skills
  • Ability to learn quickly
  • Organise yourself efficiently
  • Work well under pressure at all times

Additional Information:

  • Based in Tooting
  • £18,000 - £25,000 depending on experience
  • 8:30am - 5:30pm, Mon - Fri, alternate Saturdays: 8:30am - 12pm
  • 22 Days holiday
  • Free parking
  • Full training and professional qualification

Apply in the strictest of confidence to Optima Recruitment, based in Leatherhead, Surrey.

Specialists in Permanent & Temporary Recruitment, including; Administration, Secretarial & PA, Accounts & Finance, Graduate Opportunities, Human Resources, Recruitment Consultancy, Sales & Marketing, Customer Service and Legal.

Due to the high level of applications that we are receiving, we can only respond to successful candidates.