09 Feb 2017
09 Mar 2017
Recruitment Genius Ltd
Public Sector
Job Level
Contract Type
Full Time
This leading specialist in the design and manufacture of Mechanical Seals and Support Systems is looking for an Administrator.

You will work as part of a dedicated team and will be the first point of contact for a portfolio of customers, providing them with first class customer service at all times. Within the role you will be:

- First point of contact for telephone calls, redirect calls to relevant person and taking messages and dealing with visitors face to face presenting a professional environment at all times.
- Dealing with customer enquiries, compiling prices and stock availability
- Raising quotations as requested by sales engineers and send to customers
- Updating quote register and follow up on quotations sent
- Updating Daily UPS sheet and forward tracking number to relevant customers
- Raising purchase orders and place with supplier on approval
- Updating credit note analysis and coordinating with different departments
- Processing customer leads sent from Head Office
- Carrying out invoice run at the end of the day
- Resolving invoicing queries both external and internal
- Scanning purchase orders / signed delivery notes where required
- Ordering office supplies
- Assisting with stock taking as required
- Providing general office support to Sales Administrators
- Actively participate in ensuring company performance measures are met, in particular those related to service levels

It is essential you have:
- GCSE Grade C+ in Maths and English (or equivalent)
- Excellent interpersonal skills and communicator, both written and oral
- Exceptional and professional telephone manner
- Ability to work under pressure and to tight timescales
- Competent in the use of MS Office packages. Excel critical
- Experience of working in an office environment, conducting administration duties
- Experience within a customer facing role

It would be desirable to have the following, although not essential:
- NVQ Level 2 in Business Administration
- Working knowledge of export

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