This role will report to the Application Development Manager within the IT Department. You will provide operational support to the IT Department in an efficient and professional manner and in accordance with the agreed procedures and service standards. Your role will contribute to the overall success of the IT Department in achieving its objectives as part of overall Company Strategy.
1 Actively contribute to/participate in the IT transformation programme to enable IT to support the agreed business goals.
2 Working with the Application Development Manager, design, implement, support and maintain a secure, robust and resilient IT development environment to support the IT target operating model, incorporating but not limited to the following:
* Development of new solutions / major enhancements within the existing application landscape.
* Minor enhancements and issue resolution relating to business as usual (BAU).
* Design, architecture and implementation as part of a wider strategic application roadmap and refresh programme.
3 Ensure that the development environment satisfies compliance and information security requirements including but not limited to the Lloyd's Minimum Standards, Cyber Essentials and ISO2700x frameworks.
4 Working with the wider IT management team, provide functional guidance and leadership to ensure that development resources deployed in the Change and Run teams are sufficiently informed and trained in the relevant technologies to enable them to perform their roles.
5 Utilising best practices and frameworks such as ITIL, contribute to, and maintain, a rich and concise documentation library to enable support of the enterprise architecture.
6 Support the Application Development Manager by providing both reactive and proactive subject matter expertise and technical design authority input.
7 Provide local IT Management team representation and oversight in the Manchester office.
1 Desire and ability to rapidly learn and disseminate concepts relating to new technologies.
2 Enthusiastic, hardworking and driven individual with a focus on providing the best possible service.
3 Can demonstrate ability to work in a busy office environment, prioritise and organise workload in order to meet tight deadlines.
4 Able to learn and take on new tasks quickly and use own initiative to explore possibilities before raising queries.
5 Demonstrates pride in delivering excellent, quality service and endeavours to exceed expectations.
6 Attention to detail in producing high quality output and able to maintain this when under pressure.
7 Excellent communication skills with confidence to ask questions to ensure job requirements are understood.
8 Commitment to identify opportunities to increase efficiency and quality of operational support evidenced through previous achievements.
9 Proactive, showing initiative when completing tasks by pre-empting issues and proposing solutions for them.
10 Confidence in building rapport and trust with a range of internal and external stakeholders.
11 Academic qualifications, A Level's preferred. GSCE Mathematics C grade upwards required.
12 Confidence in working unsupervised and as part of a team to achieve personal and team objectives.
13 Flexible approach to work with a strong desire to learn and study towards relevant industry qualifications.
Hands on experience of the following:
1 C#.NET / VB.NET
3 ASP.NET MVC
4 SQL Server / SSIS, SSRS
6 Experience of developing service APIs
7 Source Code Control software (e.g. TFS, Git)
1 Microsoft Azure or Amazon Web Services
2 SOA / ESB technologies
3 Understanding of web application security
4 Windows PowerShell Page 2 of 3
5 ETL, Data Warehouse, MI / BI systems
6 SharePoint development
7 Infrastructure skills (server administration, backup procedures, networking etc.)
8 ITIL Service Management
9 IBM iSeries platform
10 Advanced MS Office / Excel / VBA
11 Familiarity with full software development lifecycle
12 Broad understanding of a range of application deployment technologies e.g. Octopus Deploy, ClickOnce
13 Understanding of concepts such as Test Driven Development and Continuous Integration