Service Implementation Manager

NHS Blood And Transplant
From £31,383 to £41,373 per annum
09 Feb 2017
09 Mar 2017
Contract Type
Full Time


Service Implementation Manager

Location: New Street, Birmingham

Salary: AfC Band 7; £31,383 to £41,373 pa

Permanent; 37.5 hours/week

In this key role, you will provide vital support to an IT Service Manager and business stakeholders with respect to change evaluation and change management activities ensuring the impact of change requests are fully understood and planned for accordingly. You’ll also be responsible for the release and deployment planning and execution of new versions of software and underpinning technologies within NHS Blood and Transplant working alongside business, project, ICT teams and external suppliers.

This is a varied post with a remit that means a new and interesting challenge is always around the corner. Your responsibilities will range from supporting service validation and testing, informing the planning and execution of service continuity testing, through to creating go live checklists and release plans. In particular, you’ll support planning and completion of transition into ongoing run for new services or where significant change is being made to existing service, including early life support for the business and documentation and training for our Service Desk and IT Operations teams. Along the way, you’ll work closely with a range of colleagues, suppliers and specialist internal teams.

To be equal to the challenge, you will need a proven, relevant professional track record in the operational implementation of IT solutions alongside a desire to make a difference for a Special Health Authority that is dedicated to saving and improving lives.

Out of hours working will be required on an ad-hoc basis.

Take charge of your career, apply now.

To apply for this role please go to our website by clicking on the 'Apply' button and search for Ref. No. 918-MX1223.

Interviews will take place during w/c 27 February 2017.