Infrastructure Consultant

Gold Group Ltd.
East Grinstead
£35000 - £40000 per annum + Benefis
09 Feb 2017
09 Mar 2017
Contract Type
Full Time
Job Title: Infrastructure Consultant
Location: East Grinstead
Pay: £35,000 - £40,000
Job Type: Permanent
Company: Gold Group Ltd

Main Purpose of Job:
The IS departments' 'Infrastructure team' looks after the computing infrastructure, provides BASIS support for our SAP systems and works with third parties to provide support for our insurance systems.

The role is highly technical in nature, with a need for specialist application skills (in Insurance, SAP and Messaging), underpinned by broad technical skills.

Main Duties/Accountabilities:

*Insurance application: Work with third parties to support the infrastructure that provides insurance application instances; including desktop, physical storage and processing capacity, virtualisation layer, operating system, database, application and client software layers as well as the extensive document printing infrastructure. Progressively optimise the infrastructure to deliver the best possible end-user experience for Insurance business service users, across each delivery channel. Manage the technical integration points across the insurance delivery channels.
*Messaging: Manage the development of the messaging infrastructure (currently Exchange 2010), including upgrades and new functionality requests.
*SAP: Quickly develop skills in basic SAP administration and troubleshooting
*Financial systems: Become the secondary point of contact for billing and payment system issues, supporting the primary and deputising where appropriate.
*Sharepoint: Become the secondary point of contact for Sharepoint support.
*Client and Supplier liaison: Translate IS, SAP and Total Systems 'technical jargon' into business language. Help personnel define service enhancements and defects. Represent the IS department at User Groups and other industry forums.

In addition to specialist enterprise application skills, the Infrastructure team provides expertise across several technology areas. This role will be expected to provide and develop expertise and solutions in the following areas:

*VM Ware, Windows, Linux, Storage systems, networking, ITIL, basic Project Management, Windows, Problem solving

Key Skills/Experience:
*Experience of working with 3rd party application providers
*Ability to plan, track and coordinate complex technical activities
*Good verbal and written communication skills and the confidence to interact with technical peers
*Experience of working closely with third parties to ensure Enterprise Applications meet required Service Levels.
*Linux operating system expertise.
*Design and build messaging systems (currently Exchange 2010)
*Able to develop skills to support new technologies
*Microsoft skills to include Windows server, Sharepoint and some SQL server.
*Personal workload management in support of ITIL Incident and Problem Management, through use of ticketing systems.
*Adherence to ITIL Change Management processes.
*Good technical authoring and procedure writing skills.
*To be motivated by efficient use of technology to solve business problems
*Lateral thinking and problem solving ability
*Good personal workload management and ability to work to deadlines
*'Completer finisher' with a high attention to detail
*Positive attitude and enthusiasm for personal improvement

The successful candidate will be required at times to have a flexible approach to working hours, with frequent need to work additional hours at short notice.

Job Title: Infrastructure Consultant
Location: East Grinstead
Pay: £35,000 - £40,000
Job Type: Permanent
Company: Gold Group Ltd

This advert was posted by Gold Group - one of the UK's leading niche recruitment consultancies. We span a variety of specialist industries and are the recruitment company to help you find your next career opportunity. We pride ourselves on our commitment to candidates and stick to our ethos of finding the right role for the right person. Visit our website or get in touch today to discuss this role, find out what else we've got or just for a chat about the state of your industry. Services advertised by Gold Group are those of an Agency and/or an Employment Business.

Please be aware that we receive a high volume of applications for every role advertised and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview.