Infrastructure Support Team Leader

Spring Tech
£50000 - £60000 per annum
09 Feb 2017
09 Mar 2017
Contract Type
Full Time
Infrastructure Support Team Leader

The Company
Spring Technology are currently working in partnership with a major law firm in Central London to recruit a Infrastructure Support Team Leader.

The role is paying up to £60,000 per annum + benefits!

The Role
In this role you will take responsibility for the efficient and effective delivery of all in-scope infrastructure and application services across the estate as well as owning serious and major incidents. Provide operational delivery, support, maintenance and design of all changes to applications and infrastructure

*Day to day people management including, recruitment, performance management, appraisal, absence management and general welfare
*Monitoring & reporting, ensuring environment is regularly and comprehensively monitored, concerns and risks mitigated, regular and ad hoc reports produced as required.
*Ensuring environment is patched and protected from security threats, undertake regular reviews, identify and eliminate security risks.
*Work closely with the IT Management team to contribute to the development of the longer term IT strategy
*Implement a structured, proactive approach to managing the firm's infrastructure and application services
*Ensure the team operates within agreed timescales for investigation and resolution of incidents, problems and project delivery activity
*Ensure the teams support agreed project and service improvement activities;
*Plan, prepare and manage budgets with IT management, identify opportunities to reduce costs and plan in good time future requirements
*Understands the service that vendors provide, recognises and manages deviations from contractual commitments and SLAs, ensuring a high quality service is provided at all times.

*Extensive infrastructure skills, across networking, security, communications, messaging, servers and storage.
*Able to deliver outstanding service in a high-pressure environment working in a large organisation.
*Ability to work in collaboration with clients, building and developing effective client relationships.
*Demonstrates a high degree of business awareness and commercial acumen. including of supporting business change
*Able to analyse business and system issues and communicate them effectively at all levels of the firm.
*Proven ability to interpret complex information and provide informed analysis.
*Excellent interpersonal skills, including effective verbal and written communication, and strong influencing and networking skills.
*ITIL foundation qualified desirable


Apply now for my immediate consideration!

Spring Technology is acting as an Employment Business in relation to this vacancy.

Spring Technology is an Equal Opportunities employer; we welcome applicants from all backgrounds.