Hardware/Technical Support Engineer

Recruiter
Company
Location
Stevenage
Salary
£18,000 per annum
Posted
09 Feb 2017
Closes
09 Mar 2017
Contract Type
Permanent
Hours
Full Time

We are a well established security distributor who is now looking for a hardware support engineer to come join our busy team.

Responsibilities:

• Providing helpdesk telephone support via remote software

• Participation in system preparation and workshop repairs

• Involving with equipment setup and networking installation

• Providing customer service to clients and meet their expectations

• Assisting in the process of scheduling work

• Assisting in picking and packing in a busy warehouse environment.

• Working individually as well as in a team

Person specification:

• Previous experience of working in a similar hardware support role

is plus

• Effective problem solving skills are required

• Ability to analyze and assess the options fully

• Must be able to demonstrate technical competence and confidence

• Completing work effectively with both clients and management

• Must have a solid understanding of Network Trouble Shooting /

Windows Desktop

• Should have good telephone skills.

• Work well under pressure

• Minimum of 2 years proven experience.

This is a full time position based at our Stevenage office in Hertfordshire.

• All applicants must be eligible to live and work in the UK.