IT Communication Apprentice

Recruiter
QA Ltd (Apprenticeships)
Location
Ely
Salary
£10404 per year
Posted
09 Feb 2017
Closes
09 Mar 2017
Contract Type
Permanent
Hours
Full Time
This is a fantastic opportunity to join an exciting and vibrant environment. Here, you get to earn and learn. Apply now!

You will be working for...

An accredited NEC and Samsung partner. We are ideally placed to provide our clients with the right telephone system for their business. From our bespoke office in Isleham, we are able to install throughout East Anglia and across the whole of the UK. We have also developed a cloud-based hosted solution which is ideal for businesses with a mobile workforce.

We pride ourselves on providing the very highest levels of customer support.

Be part of QA's 10k in Tech and add yourself to the UK's tech explosion!

In this role, you will be...

- Installing and maintaining NEC SV8100, NEC SV9100 and NEC SL1100 telephone systems
- Maintaining NEC Aspire and NEC XN120 telephone systems
- Installing and maintaining Samsung OfficeServ telephone systems
- Installing and configuring Horizon Cloud-Based VoIP Solution
- Installing Cat5e, Cat6 and Fibre Optic Networks
- Configuring internet Routers for ADSL, FTTC and leased line installations
- Proving 2nd line onsite and offsite support for clients - Providing support for internet clients
- Providing remote diagnostics for any telephony faults
- Carrying out additional orders at client premises or remotely
- Liaising with network providers/Admin team in the event of telephony network faults
- Providing telephone support for our maintained customers
- Providing telephone support for our staff
- Reporting directly to operations manager

Your training...

Are you a bit of a problem-solver? Eager to take your technology knowledge to the next level?

Our training programme is designed to provide you with real-world skills using the most recent IT Technologies to transform you into a highly-skilled IT Apprentice (all debt free!)Our apprenticeships blends on-the-job experience, face-to-face workshops and online learning which will teach you a range of new skills including:

- Networking and Architecture
- Mobile and Operating System
- Cloud Services
- Coding and Logic
- Business Process

Apprenticeships and Vendor qualifications L3

- Advanced Apprenticeship Infrastructure Technician Level 3 (equivalent to A- level educational level), MTA Networking Fundamentals, MTA Mobility and Devices Fundamentals, MTA Cloud Fundamentals, One Microsoft MOC on demanded course

Who should apply...

The ideal candidate will have...

- Knowledge of networking
- Knowledge of telephone systems
- Great communication skills
- The ability to work as part of a team and as an individual
- Knowledge of operating systems
- A driven, confident and enthusiastic personality, as well as a willingness to learn new things
- 5 GCSE Grades (C and above) or equivalent, including Maths and English

Other Important Information...

Working hours: Monday to Friday, 08.30am to 5.30pm, 39hrs per week

What happens when I complete my apprenticeship...

At end of the apprenticeship, your salary and job title will be reviewed in line with skills that have been developed.

It only takes a minute to apply for an IT apprenticeship with QA and begin your IT apprenticeship career with great prospects today.

QA's apprenticeship programs are part-funded by ESF. The ESF is Europe's main instrument for supporting jobs, helping people get better jobs and ensuring fairer job opportunities for all EU citizens.

Note: This advert may close early if a suitable candidate is found before the advertised close date is reached.