Technical Support

Recruiter
Affini Technology Limited
Location
Basingstoke
Salary
£10 - £15 per hour
Posted
09 Feb 2017
Closes
09 Mar 2017
Contract Type
Permanent
Hours
Full Time
Technical Support
Contract / Temp
3 months +
£10 - £15 per hour
Basingstoke

Key Responsibility

- You will be providing Technical support to customers during implementation of Telematics devises
- Post implementation support including triage of reported faults and issues
- Analysis and resolution of faults and issues liasing with vendors as appropriate
- Liaising with clients regarding objectives and timescales
- Being the client's interface with technical vendors
- Reporting to clients on a technical basis where applicable
- Making presentations and attending meetings of a technical nature as required
- Upon joining the helpdesk, you will be the first point of contact when our customers call
- You will be supporting across 100 different customers within telematics space

We will provide training and support to get you all the skills and technical information required for you to be successful in this role. In return you need to be driven, hardworking and determined.
This is a great opportunity for anybody that is looking to grow their technical support skillset within telematics devises.

affini is a systems integrator with an end-to-end offering across ICT, wireless and real-time communications. affini delivers consult, build and operate capabilities to clients who have demanding, dynamic, always-on application and real-time communication environments.

It is for IMMEDIATE START. Please apply with your updated CV for immediate consideration and interview.

KEY WORDS: Technical support, telematics, 1st line support, 2nd line support, customer, client facing, customer support, implementation, post implementation, Basingstoke, Hampshire, helpdesk,