Desktop Service Technician

Qpeople LTD
Central London
£25,000 - £30,000 + Bens.
09 Feb 2017
09 Mar 2017
Contract Type
Full Time
Desktop Service Technician

We are currently working with a Financial Services leader, a global organisation with offices in the heart of London, who currently require a Desktop Service Technician to join their busy offices, supporting over 300 users for all 1st line and some 2nd line issues.

This will be a great next step for someone who has gained some experience within a 1st Line Support role and is looking for an opportunity to further develop their career in a company that will allow you to grow and develop.

As the Desktop Service Technician, you will join a small team of IT professionals, supporting the 1st Line technicians as well as getting more involved with project delivery within the company, such as software upgrades and roll-outs.

You will need to bring a high level of passion and proactivity to the role, this is not an opportunity where you can hide away from users, you will be in amongst regularly, supporting them with issues face to face and remotely.

You must be an effective time manager and able to prioritise problems of those that are under more pressure or have looming deadlines, so an ability to manage tickets and close critical tasks as a matter of urgency will be essential.

The ideal candidate will already have experience within a 1st Line Support function but will also have some exposure to 2nd Line responsibilities such as; controlling the ticket queue, distributing calls and creating progress reports.

In return you will be offered a starting salary of £25,000 - £30,000, dependent on your previous experience, as well as complete company benefits that include: Private Medical, Eye Care, Gym Membership and Season Ticket Loan.

Additionally, you will gain valuable insight working within an international organisation as well as get stuck in to a variety of projects and develop your career within the company.

If this sounds like something of interest to yourself, please send an updated CV to Sam Harris at; ************************** or feel free to call on **************