Network Support Engineer - Cisco, Security, CCNA, CCNP

Recruiter
Verticality Ltd
Location
Brighton
Salary
£35000 - £48000 per annum, Benefits: Oncall Allowa
Posted
09 Feb 2017
Closes
09 Mar 2017
Contract Type
Permanent
Hours
Full Time
Network Support Engineer - Cisco, Security, CCNA, CCNP

Cisco ASA, Cisco Routing and Switching, Palo Alto, VPN, Change Requests

My client are a dynamic, stable/long running but rapidly growing Network Service provider who service some of the most recognisable large companies in the UK.

The role suits ambitious Cisco professionals who want to acheive personal growth and complete vendor certifications.

Resposiblities

Provide logical troubleshooting solutions within agreed timeframes using relevant diagnosis methods

Manage support cases to enable fast resolution that exceeds our customers` expectations.

Ensuring Ticket SLAs and KPIs are achieved and Escalation procedures, policies and working practices are adhered to

Ensuring Service/Change Requests, Problems and Indcidents are completed accurately and within agreed timeframes.

Tech Requirements

Specialised in supporting Cisco architectures with a broad technical competency in supporting the following:

Essential

Cisco security
Cisco switching & wireless,

Desirable

Palo Alto , Cisco Datacentre (UCS, Nexus, NetApp/Nimble & VMware)

Cisco CCNP or multiple CCNA across different architectures

Cisco Voice