ITSD Support 2nd Line Engineer - £24,000 to £26,000 pa

Oracle Recruitment Ltd Llp
15 Jan 2018
02 Feb 2018
Contract Type
Full Time

ITSD Support 2nd Line Engineer - £24,000 to £26,000 pa

Oracle Recruitment are proud to be recruiting on behalf of our established client. Our client provides high quality IT support services to corporate businesses, across many different vertical markets.

Our clients offers a challenging and busy environment, with great opportunities to work with a variety of companies and technologies. Our client’s ethos is built on providing a great service to their customers.

Desired Experience / Skills Matrix

MS Windows: 3 years

MS Office: 3 years

MS Windows Server (Active Directory): 2 years

MS Exchange: 1 year

Cisco Network Switches: 1 year

VMWare: 1 year

Backup Exec: 2 years

VEEM: 1 year

HP Server Hardware: 2 years

Sophos: 3 years

ESET: 3 years

Office 365: 3 years

Cloud (Google / Box / Azure / 365): 3 years

Mimecast: 3 years

Essential Interpersonal Skills

  • Customer Focused
  • Good Communication
  • Mobility - Clean Current Driving License + own Transport
  • Ability to follow and produce documents and procedures

Working Hours

  • Operating on a rotational basis, every 6 weeks.
  • 1 x Early - 7am to 3:00pm.
  • 4 x Normal - 9am to 5:30pm.
  • 1 x Late – 11:00am to 7pm.
  • Lunch break - 1 Hour on normal 30 mins when on early or late.
  • 2 x 15-minute breaks per day.


In addition to the salary, our client also provides: -

  • Incentive Program
  • An annual bonus scheme, which will be based on performance, attendance and company profitability.


  • Weekday – Hourly Rate based on Salary * 1.5
  • Weekend – Hourly Rate based on Salary * 2


  • Starting holiday allowance of 22 days
  • Additional 1 day holiday, for each year of service, up to 25 days
  • All UK Bank Holidays
  • Company pension


All our client’s employees are provided with an on-going training and certification program, with our selected vendors.

Employee Benefits.

Provided by Perkbox, hundreds of redeemable perks and benefits.

2nd line engineers are provided with a company Mobile & Laptop.

Apply today and a member of the Oracle Recruitment Team will contact you back within 2 working days.

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