Billing Analyst Gas or Electricity or Utilities)- Temp or Perm £25k-£27k

Utility People
09 Feb 2017
09 Mar 2017
Contract Type
Full Time

Would you like to work for a leading energy supplier in the B2B market delivering exceptional customer service in an innovative and dynamic business? The Billing Analyst with be responsible for ensuring the invoicing and servicing of B2B customer accounts effectively and accurately. As Billing Analyst you will ensure all customers have a seamless experience when managing their energy. Ideally you will have some experience in the energy industry in either gas or electricity, hopefully in invoicing or billing and customer services. Billing Analyst sound interesting? Don’t miss out, apply today!!

Job Responsibilities:

  • Validate gas/electricity reads and to raise monthly invoices for a portfolio of customers
  • Provide outstanding customer service and resolve customer enquiries at first point of contact
  • Be available to customers to help them manage their account and resolve any issues

Experience Required:

  • Proven experience of providing excellent customer service in the B2B sector
  • Have experience working in gas and electricity utilities (NHH, HH and UMS + NDM DM)
  • Able to establish and maintain good working relationships with customers and colleagues
  • Have excellent verbal and written communication skills
  • Ideally, have an understanding of the gas markets, network code, and basics of the SPA system