Account Manager

Mosaic Recruitment Ltd.,
09 Feb 2017
09 Mar 2017
Contract Type
Full Time

We have a fantastic opportunity for an experienced Account Manager to join a leading global organisation based in Hatfield.

The main purpose of this role will be to manage a database of customers to increase their spend with the organisation through business development, key account management and prospecting new clients.

Main Responsibilities:

  • Achieve and exceed sales targets and KPIs set
  • Have regular contact with customers via the telephone
  • Increase the number of trading customers 
  • Increase customer spending frequency 
  • Prospect new clients through warm / cold calling
  • Sell the full product range and try to upsell on all jobs
  • Ensure the customer database is maintained
  • Process customer quotes
  • Assist with customer orders and deliveries
  • Work closely with the external account manager to develop the area
  • Answer any customer queries

Person Specification:

  • Sales experience is essential, preferably telephone sales
  • Administration and Customer Service experience is also required
  • IT Literate and competent user of Microsoft packages (Outlook, Excel, Word and PowerPoint)
  • Personal attributes: self-motivated, confident, personable and driven
  • Excellent communication skills (both written and verbal)
  • Ability to multi-task and adapt quickly
  • Ability to use own initiative, problem solve and take ownership of tasks
  • Strong organisational skills and excellent time management
  • Ability to meet deadlines set
  • Ability to work effectively both individually and as part of a team
  • Educated to GCSE level or equivalent