German Speaking Travel Coordinator

Future Employment Ltd
09 Feb 2017
09 Mar 2017
Contract Type
Full Time

A contemporary global cruise company are seeking to recruit a German Speaking Travel Coordinator to join their vibrant Customer Reservations team in Central Southampton. You will enjoy a competitive salary, performance bonuses, 25 days annual leave, 6 weeks sick pay and free parking.

The Company was established over 50 years ago, and since then has been breaking the boundaries of traditional cruises by offering its customers the freedom and flexibility to design their individual cruise packages. That’s why our German Speaking Travel Coordinators are such an important and integral part of the team and customer experience.

As the German Speaking Travel Coordinator you will be responsible for:

  • Establishing and maintaining quality customer relationships.
  • Delivering exceptional customer service, establishing rapport, identifying and meeting customer needs and expectations.
  • Advising customers on product features, benefits and pricing.
  • Recommending promotions, itineraries, and auxiliary products such as upgrades, on board credits and other shipboard amenities.
  • Attending and actively participating in daily team meetings or relevant training

The successful candidate for the German Speaking Travel Coordinator will have:

  • Outstanding spoken and written skills in English and Deutsch
  • Previous customer services experience gained in a call centre environment or have worked as Customer Service Advisor, Account Manager or Call Centre Agent.

In return the German Speaking Travel Coordinator will receive a salary of £18500 plus monthly bonuses, ongoing training, pension plan and private healthcare. They offer a modern working environment, 9.00am - 5.30pm working hours plus 2 Saturdays per month.

To apply for the job "click apply" to send us a copy of your CV.