Head Waiter - Mandarin-speaker

Centre People
09 Feb 2017
09 Mar 2017
Contract Type
Full Time

Prestigious gaming club seeks a Head Waiter (ideally a Mandarin speaker) to join their team and to assist the Restaurant Manager/Assistant Restaurant Manager in the organisation and supervision of service in order to offer members an exceptional dining experience. Working hours will include shift and weekends and will be discussed and arranged with you.

Main duties will include:

  • Promoting the image of the Club as a highly professional organisation

  • Ensuring a high standard and quality of efficiency and productivity in the restaurant

  • Keep a high standard of personal hygiene and appearance

  • Support management operations and decisions

  • Good product knowledge of menu items, specials etc

  • Have good knowledge of wine by the glass and bar products

  • Efficiently coordinate reservations and table allocations to customers

  • Supervise and assist other waiters

  • Maintain standards of the restaurant in keeping with 'Michelin Star’ criteria

  • Understanding members’ likes and dislikes

  • See through to completion opening and closing procedures

  • Ability to run restaurant in Manager’s absence

  • Handle complains efficiently and courteously

  • Be knowledgeable of Health & Safety, Hygiene, Fire regulations and Liquor licence

The individual will have:

  • a wide knowledge of food, drink and service procedures which are prevalent in top quality restaurants of a Michelin star level of quality

  • formal training and have worked through the ranks in top quality establishments

  • a high level of maturity and gravitas gained through dealing with high worth customers and managing staff in a collaborative yet authoritative manner