Automotive Service Advisor

Recruiter
Progress Recruitment Solutions UK
Location
Wolverhampton
Salary
18000.0000
Posted
09 Feb 2017
Closes
09 Mar 2017
Sector
Engineering
Contract Type
Permanent
Hours
Full Time

Automotive Service Advisor required in Wolverhampton, West Midlands

Salary: £18,000 - £20,000 basic (depending on experience) + Bonuses £25,000 OTE

Real earning potential with sales of service plans!!

Mon – Fri + Saturday mornings on rota

We are currently seeking to recruit an experienced Automotive Service Advisor to join our Clients Prestige Main Dealership in Wolverhampton, West Midlands.

This is an excellent opportunity to work for a reputable dealer group and German manufacturer.

About the role:

First point of contact at the dealership for customers.

Liaising with customers face to face and on the telephone

Liaising with other departments within the dealership

Managing the customer experience as expected from a prestige dealership

Ensuring customers are aware of service and repair work required on their vehicles in a professional manner

Providing advice on estimate costs of repairs or works to be undertaken

To sell additional products, appropriate to customers’ needs

Advice on timescales and vehicle collection arrangements

ESSENTIAL SKILLS

Excellent customer communication skills (face to face and telephone)

A genuine passion to deliver customer satisfaction

Extensive experience of working as a service advisor

The ability to work well in a team

A full UK driving licence

To apply, or for more information, contact James Murrell at Progress Recruitment Solutions (UK) quoting Job Ref PRS8675

To ensure that we are able to process your application as swiftly as possible please check that all of your contact details are included in the application.

Unfortunately we are unable to contact every application that we receive, if you do not receive a response please assume that you have been unsuccessful with this particular application, however if you have automotive experience we will keep your details on file and contact you should a vacancy arise that matches your skills and experience.