Customer Service Advisor - Full time £16,500+Bonus

Recruiter
Elite Personnel
Location
Birmingham
Salary
16500.0000
Posted
08 Feb 2017
Closes
08 Mar 2017
Contract Type
Permanent
Hours
Full Time

I am working closely with a very valued client of mine who are in the insurance sector. Due to an exciting period of growth and expansion, I am looking to recruit 3 Customer Service Advisors to join their team.

What will the role involve?

You will be responsible for providing information to personal and commercial clients in response to enquiries about insurance products and services focussing on delivering exceptional customer service.

What skills and experience will you need have?

You will need to have previous experience in a customer service/customer facing role. Ideally this will have been in a call centre environment. You will have the right people skills to solve problems and also have the right work ethic to meet time management targets.

Before you apply for this role, please do consider your previous work experience and the skills that you have gained and if they will be the right match for this role.

  • I will want to find out what drives you to deliver an excellent customer service.
  • I will want to know how pro-active you are and how well you cope with working under pressure.
  • I will want to find out about your IT skills and if you can communicate technical and non-technical information.
  • I will want to know how you develop positive working relationships and if you are a team player.

To be considered for this role you must be prepared to work flexible between the hours of 9am and 7pm Monday to Friday. You must also be able to commit to working an alternate Saturday 9am till 3pm.

PLEASE ONLY APPLY FOR THIS ROLE IF YOU CAN WORK FLEXIBLY.

In return for your hard work, you will be rewarded with a competitive salary of £16,500 rising to £17,000 after completion. You will also be able to earn performance related bonus. You will also be eligible to 24 days holiday per year, departmental incentives, childcare vouchers, employee discounts and much more!

If this role sounds of REAL interest, then please hit the apply button!