IT Support Technician

08 Feb 2017
08 Mar 2017
Contract Type
Full Time
We are looking to recruit an outstanding IT support Technician to work for a manufacturing company based in Lye. This is a hugely exciting position will initially will be on a 12 month contract but can certainly lead to a permanent opportunity.

It would be advantageous if the person can use Microsoft Dynamics GP, Crustal Reports or Sage CRM but it is not essential.
You do not need a huge amount of experience but you do need have certain qualifications in IT, albeit it from college or university.

Duties will include:-

" Desktop support including hardware, OS & applications.
" Administration of integrated VOIP Phone System
" Carry out new network installations, set up and test that in all aspects the installation functions properly, and explained how it's used.
" The repair or issue fix of PCs and other equipment as required.
" To follow all procedures, for logging telephone calls and recording the responses made to queries ensuring that each query is followed to final closure.
" Adequately communicate progress of call status to users.
" Ensure a security and confidentiality at all times.
" Secondary role will be to help in development testing and documenting of bespoke in house products.
" Training users to use software applications.

You will need to be a team player and have excellent communication skills but also be capable or working alone when required.

In return the company will provide ongoing training and support and the grounds to a good career progression