IT Support Technician

Recruiter
Pertemps
Location
Stourbridge
Salary
15000.0000
Posted
08 Feb 2017
Closes
08 Mar 2017
Contract Type
Permanent
Hours
Full Time
We are looking to recruit an outstanding IT support Technician to work for a manufacturing company based in Lye. This is a hugely exciting position will initially will be on a 12 month contract but can certainly lead to a permanent opportunity.

It would be advantageous if the person can use Microsoft Dynamics GP, Crustal Reports or Sage CRM but it is not essential.
You do not need a huge amount of experience but you do need have certain qualifications in IT, albeit it from college or university.

Duties will include:-

" Desktop support including hardware, OS & applications.
" Administration of integrated VOIP Phone System
" Carry out new network installations, set up and test that in all aspects the installation functions properly, and explained how it's used.
" The repair or issue fix of PCs and other equipment as required.
" To follow all procedures, for logging telephone calls and recording the responses made to queries ensuring that each query is followed to final closure.
" Adequately communicate progress of call status to users.
" Ensure a security and confidentiality at all times.
" Secondary role will be to help in development testing and documenting of bespoke in house products.
" Training users to use software applications.

You will need to be a team player and have excellent communication skills but also be capable or working alone when required.

In return the company will provide ongoing training and support and the grounds to a good career progression