Service Delivery Analyst

Recruiter
BPM Tech
Location
Milton Keynes
Salary
35000.0000
Posted
08 Feb 2017
Closes
08 Mar 2017
Contract Type
Permanent
Hours
Full Time

Service Delivery Analyst - ITIL - Customer Service - Milton Keynes

An excellent opportunity for an IT Service Delivery professional to join my clients growing team in the service management function.

The Service Delivery analyst will report into the Service Delivery Manager and be resposnible for ensuring the IT department is delivering in-line with contract obligations and internal service KPI's.

The Service Delivery analyst will have the following:

  • 3 years experience in IT Service Management
  • Understanding of ITIL, ideally ITIL certified
  • Strong understanding of IT Service Delivery
  • Leadership and excellent communication skills

This role will be suited to an IT Service Management professional with a strong customer service focus who can identify areas to improve service and processes within Service Delivery.

Service Delivery Analyst - ITIL - Customer Service - Milton Keynes