Customer Service Advisor**Permanent**Immediate Start**
A Fantastic Opportunity**Customer Service Advisor **Permanent Role**Immediate Start**
Basic salary £18,000+ per annum (depending on experience)
37.5 hours over 5 days, including 1 or 2 Saturdays per month, and weekday shifts between the hours of 9.00am - 8.00pm.
Our client is a fast and growing consumer focused insurance broker specialising in key personal insurance products; including car, home and pet. Working within a culture that is supportive, fast paced and a lot of fun, whilst ensuring 100% customer satisfaction is at the heart of everything we do.
- You will be responsible for assisting customers with queries regarding their Breakdown, Motor, Pet or Equine Insurance policies.
- You will offer verbal support and advice to customers when they have queries regarding their Breakdown, Motor, Pet or Equine Insurance policies, and whilst doing this you'll be delivering a market leading standard of customer care.
- You will also provide administrative support where required, ensuring that all tasks are carried out accurately and efficiently within the required timescales.
- In addition to supporting customers, you will also be working closely with the other functions within the business so building effective relationships with both colleagues, and customers, is key.
The Ideal Candidate:
- You should be enthusiastic and passionate about helping customers .
- You will also be a good communicator, who has a good standard of written communication and who can be understanding when speaking to customers and colleagues.
- You should be an organised individual, who is able to work efficiently whilst maintaining attention to detail.
- You should be able to work methodically to make logical decisions in line with policies, processes and procedures.
- A friendly, supportive and energetic working environment
- Workplace pension contributions
- Death in service benefit
- Discounts at high street retailers
- Cycle to work scheme
- Free breakdown cover
- Increased holiday entitlement with length of service
- Excellent opportunities for career development
PLEASE NOTE: CANDIDATES FOR THIS POSITION WILL NEED TO PASS A CREDIT AND DBS CHECK. OFFERS WILL BE SUBJECT TO BOTH CHECKS BEING CLEAR.Company DescriptionOur Employees are the forefront of our Business! We are only good as the candidates we source