Telesales Agent - Immediate Start

The Insurance Octopus
08 Feb 2017
08 Mar 2017
Contract Type
Full Time

With the continued success and growth of the TIO Cleanse team we are now looking to expand.

The objective of the role is to make outbound calls to generate opportunities ultimately for our internal sales team, they will then quote the customer on their business insurance and ultimately aim to sell a policy to the client who will then become an Insurance Octopus customer.

This is a telesales role which is 100% outbound.

Your main responsibilities will include:

  • To gather renewal dates obtained from customers.
  • To generate 1 lead per day (customer’s insurance is due within 30 days)
  • Productivity targets include dials and talk time.
  • Managing your own pipeline - scheduling call backs to build a continuous pipeline.
  • Qualifying your cleansed records - you must ensure that you have asked all qualifying/fact finding questions.
  • Quality - you must ensure that you aim to provide the best level of a quality service to the customer.
  • You must have the ability to objection handle, probe & fact find.

This position requires a self motivated individual that is versatile, tenacious and works well as part of a team.

Anyone with previous customer service, sales, or outbound experience that has a competitive streak will be successful within the role and will have the ability to excel within the company.

Company Benefits:

  1. Defined Career progression - we are looking for future Commercial Insurance Brokers! Full training & support given.
  2. Opportunity for a 2% pay increase on your basic salary twice annually
  3. NVQ and Insurance Qualification opportunities
  4. Management and various progression opportunities
  5. Healthshield benefits to improve health and wellbeing
  6. Free fresh fruit provided 3 days a week
  7. Opportunity to accrue more holidays for length of service reward
  8. Sociable working hour, dress down Friday and NO WEEKENDS!!!
  9. Dedicated ongoing training, coaching and support provided